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mathews has let me down

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Got this brand new helim and all of a sudden they are a bad squeek when u draw it and if you let it down had my bow shop look at it and they called mathews and they said it was the Limb Turret cracked its kinda crazy to pay that much for a bow and not even 6 months old and done ordering replacement parts.
anybody else ever bought a bow and have to order replacement parts that soon?
 
That Helim has been a problem child for Mathews this yr. Seems like they went with cheaper components on it and are running into problems here and there. I went in one bow shop that the bow tech was loving it...best bow they ever made. A month later and he'd already replaced several things on it and last time I was there, was talking about going back to a Z7 Xtreme.
 
I don't know how much a helium cost, but I'm sure it's not cheap. That's rediculous if they are actually using cheap parts.
 
I sure hate to hear that man. Im a Mathews lover, but you need to call and voice your feelings to Mathews. They usually have pretty good customer service.
 
REM7 said:
I sure hate to hear that man. Im a Mathews lover, but you need to call and voice your feelings to Mathews. They usually have pretty good customer service.
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They actually have Great customer service, but for the prices they charge....they darn well better.
 
I don't think the problem is that they went cheap, I believe they are just trying to go too light. It's always a problem when trying to get walls thinner, pieces smaller, and everything lighter. Lightweight items have historically had reliability issues.
 
To reduce weight Mathews changed components on the Helium. Some people perceive the Helium as having cheap components but these components are meant to reduce weight.

I personally am not a fan of the Helium but many people love them.
 
There aren't "cheap" parts on the bow.. Sometimes people run into issues. It happens with EVERY bow maker... When you bought your bow, you also bought a LIFETIME warranty. They take care of their customers. The Helim isn't a problem child, and is a AWESOME bow.
 
Rickym said:
There aren't "cheap" parts on the bow.. Sometimes people run into issues. It happens with EVERY bow maker... When you bought your bow, you also bought a LIFETIME warranty. They take care of their customers. The Helim isn't a problem child, and is a AWESOME bow.
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I was surprised when the Helium was released of the price considering the reduction of the top string suppressor and the simple carbon cable guard and string stop. Not sure why they increased the price on the Helium vs the Z series.
 
UTGrad said:
Rickym said:
There aren't "cheap" parts on the bow.. Sometimes people run into issues. It happens with EVERY bow maker... When you bought your bow, you also bought a LIFETIME warranty. They take care of their customers. The Helim isn't a problem child, and is a AWESOME bow.
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I was surprised when the Helium was released of the price considering the reduction of the top string suppressor and the simple carbon cable guard and string stop. Not sure why they increased the price on the Helium vs the Z series.
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I'm not surprised at all considering all of the marketing/hype they put into advertising the weight reduction and other the other "benefits", simple economic theory in action�high demand + limited supply = higher prices because people will pay for it.
 
Lighter isn't always better when it comes to bows . Unless you are carrying a bow for miles while hunting , there is no advantage to shooting a lighter bow for hunting . A heavier bow is more stable at at full draw . I don't care what the fanboys try to promote as the latest and greatest from any manufacturer , not just Mathews .
If a light bow shoots better ,then don't add a weighted stabilizer to it and try to shoot it accurately !
 
I disagree with it not being their problem child. There's too many cases of the same things occurring with different Helim bows all across the country.

For the average hunter who shoots less than 300 times a year....they might not have a single issue. For a hardcore hunter that slings arrows year round and is NOT trying to sell them or on a shooting staff/contingency program...issues are going to come up that normally wouldn't. Call them cheaper components or just "lighter" components...either way you "paint the pig", they are having issues with them. Most staff/shop shooters wont keep them long enough to notice anything bad....they'll dump them when they release next yrs model then IT will magically become the greatest and most awesome bow ever.

I personally think their 2011-2012 MR series is the best lineup they've ever had. The Jewel is the smoothest single cam bow they've ever made IMO...have shot ever single bow they've produced since about 1999. My wife's Jewel has about 1,200 shots on it and the only problem we've had is string stretching...but that's to be expected with most factory strings. I've not heard of hardly any problems with the newer MR series...nothing consistent as in a wide spread problem.
 
Radar said:
Lighter isn't always better when it comes to bows . Unless you are carrying a bow for miles while hunting , there is no advantage to shooting a lighter bow for hunting . A heavier bow is more stable at at full draw . I don't care what the fanboys try to promote as the latest and greatest from any manufacturer , not just Mathews .
If a light bow shoots better ,then don't add a weighted stabilizer to it and try to shoot it accurately !
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Agreed. A heavier bow (within reason) results in a steadier pin. If I put on one of those "5" light stabilizers my pin floats. With my current set up and a rather heavy bow the pin is steady when I'm shooting good.

For people that don't shoot a bunch and hike a long way the lightweight bow will make hunting easier.
 
Had a 2010 Z7 put at least 2500 shots through it and did develop a cracked limb, but they fixed it quickly. The company is solid. Although I like my current bow a lot better, the Z7 was a shooter. The string stretch was the only thing that I got very tired of. I shoot a lot and about every two to three weeks would have to fix peep rotation. My current bow doesn't have this problem, but if a problem develops Mathews will fix it quickly if you have a good dealer. The cam you are talking about have been know to do this. and it is an easy fix. So no worries
 
Crow Terminator said:
That Helim has been a problem child for Mathews this yr. Seems like they went with cheaper components on it and are running into problems here and there. I went in one bow shop that the bow tech was loving it...best bow they ever made. A month later and he'd already replaced several things on it and last time I was there, was talking about going back to a Z7 Xtreme.
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I think it's the "cheapest" looking bow they've ever made! I am a HUGE Mathews fan, it the only bow I'll ever own, but the helim looks like corners were cut, price stayed the same and to justify it they promote it as a light weight bow!
 
Ok guys your just not making sense. Im a huge bowmaker with a reputation of being the best bow out there and I put out an inferior product after a lot of marketing hype. And kill my reputation. I doubt it. Everyone I know that is shooting them loves them its the folks that havent picked it up that seem to be bashing it
 

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