I had 2 D60 cams that paid over 150 ea. Less then a year they went bad, so i sent them everything back. I get a call about 3 weeks later saying they were junk and that they could offer me a less quality cam for almost what I could get a good one for. I told them it was under warranty still so they needed to fix them. Told me they weren't, even though my copy of the receipt showed it to be less then a year. We argued for 10 mins and I said, just send me them back. They wanted to charge me 30.00 to do it. I told them I wasn't paying it and to send them back now. I got them back, only it was just my cameras. the boxes and all the accs were gone. I call and argue with them again over that.
Told them I wanted to speak to a manager, got the she is on the phone, she will call you. I called back a few times and got she wasn't in her office, then I got she was off getting married, then she was on her honeymoon. So when I finally got her, I played the I care about her getting married deal, she ate that up and couldn't believe they didn't send me new cams since it was with in my warranty. Sent me 2 new upgraded IR versions. Got new cams 2 days later. I went on Ebay and sold all my Moultrie cams and made my money back. I will never use their products again.
