My last experience withtheir cameras wasn't very good, but it hasbeen a few years.. This past weekend I bought one of the small hd cams that you can mount on your bow , or gun or cap etc. Great marketing , great packaging etc, guess what ? wouldn't hit a lick , thought maybe the batteries I was trying were weak, bought new ones same thing . Call customer service get put on hold two or three times , girl on phone couldn't get the batteries in then had to get help answering my questions. Sent it back ups about $10 worth. Got an email today saying it was received and how much they valuemy business, it would be checked in the order it was received and I would get another email when it shipped back. Footnote however said they are now running 3-4 weeks, Went to the website and it says any email might take 3-4 days to get answered ! NOW I remembered why I avoided them for years,,,,, either too much business to handle, too few employees, too shoddy equipment, or all the above! Beware !
Had a problem with a covert trail cam. got a real person on phone first try , got a replacement in less than a week ! Thats customer service !
Had a problem with a covert trail cam. got a real person on phone first try , got a replacement in less than a week ! Thats customer service !
