I bought 2 Moultrie M60 cams back in June. well after a few weeks of being out, I noticed one didn't have great day pics, it would take a great pic/pics then the next set would be all white. they did this over and over. The other one has super day pics but the night pics were dark cause the flash wasn't very bright. I called them, they told me to do a hard reset on them. That didn't work, so I called back. Told me to send them in.So I packed them both back up in their orginal boxes with all the accs, along with a copy of the recipt, 6 pages of pics showing each problem along with a letter detailing ever detail. that was Oct 3rd when I shipped them.
Few weeks pass and I call them, they are in process of checking them out. About 2 weeks ago, a lady from Moultrie repairs called me. Told me the LCD was bad on one and the flash was bad on the other. Said they had a great deal for me, trade these in and 100.00 to get a new I40. I told them that was crazy, these she be fixed or replaced if they can't. Told me thats the best they can do. Told her to pack them up and I will toss them in the trash and not buy their products any more. She said well they would fix the LCD for 40.00. Told them to forget it, send them back. She came back with, well we will fix your LCD for free and send the other back.
2 weeks later (Thursday) they arrived at my door. The boxes and all the accs were missing, just my cameras in the box along with a note stating they couldn't fix the one because I didnt' provide proof of purchase date and they went through the S/n and it was 09 model. So i call them back right away. I was told the girl would call me back that evening about it. Well she never called...so I called back yesterday evening...after a long time on hold, I was told she was gone getting married and she would call me back when ever she returned.
What a bunch of crap! I will never own another Moultrie product ever again. I have one other camera that will go on Ebay before long.
Anyone else had these kinds of problems with them?
Few weeks pass and I call them, they are in process of checking them out. About 2 weeks ago, a lady from Moultrie repairs called me. Told me the LCD was bad on one and the flash was bad on the other. Said they had a great deal for me, trade these in and 100.00 to get a new I40. I told them that was crazy, these she be fixed or replaced if they can't. Told me thats the best they can do. Told her to pack them up and I will toss them in the trash and not buy their products any more. She said well they would fix the LCD for 40.00. Told them to forget it, send them back. She came back with, well we will fix your LCD for free and send the other back.
2 weeks later (Thursday) they arrived at my door. The boxes and all the accs were missing, just my cameras in the box along with a note stating they couldn't fix the one because I didnt' provide proof of purchase date and they went through the S/n and it was 09 model. So i call them back right away. I was told the girl would call me back that evening about it. Well she never called...so I called back yesterday evening...after a long time on hold, I was told she was gone getting married and she would call me back when ever she returned.
What a bunch of crap! I will never own another Moultrie product ever again. I have one other camera that will go on Ebay before long.
Anyone else had these kinds of problems with them?
