gil1
Well-Known Member
I got a Spot Hogg "Hogg-It" sight about a year and a half ago. On Tuesday before the opener, I was putzing around with it and forced a screw until it broke. In a panic, I called them. I gave them my CC #, they 2-day shipped me an $80 part for the sight. I even told them that it broke solely because of my own stupidity.
When I got the part, I called them, and they walked me through how to put it on. They charged me for the part, but as soon as they receive the old broken one, they will take the charge off my credit card. I had to pay $19 to get it expedited, but I would have paid a lot more to be ready for the opener.
I was a little ticked that the sight cost so much, but I guess you pay for service. They now have my business no matter what.
When I got the part, I called them, and they walked me through how to put it on. They charged me for the part, but as soon as they receive the old broken one, they will take the charge off my credit card. I had to pay $19 to get it expedited, but I would have paid a lot more to be ready for the opener.
I was a little ticked that the sight cost so much, but I guess you pay for service. They now have my business no matter what.