How have you removed the sticky film left after removing the sticker from the IR bulb cover plate? I contacted CS and they said it was an issue they are, or have corrected by using a different sticker now, but told me to use alcohol and a cotton swab...but that hasn't worked and the sticky film is still there. I believe is is affecting the performance bc I'm not getting any pics from the distance I have it from the trail, yet have pics of when I initially set it up, and when I come back to check it, just none in between. And yes deer are moving thru the trail as other cams have shown