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Spurhunter

Spurhunter

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Apparently a gremlin attacked some of my Garmin stuff over the winter.

First trip out, the foot pedal for my Garmin Force trolling motor was stone dead. I called Garmin and we unsuccessfully tried several things. They determined that I needed a new pedal and offered to send me a new one for half the regular price. Mine is 3 and a half years old and out of warranty. I completed the transaction and they shipped it out the same day.

After getting my new pedal I went out again, and it worked great, but my livescope was acting crazy. I did everything I knew to do, including the latest update. It still was acting up so I called Garmin again. They said that I had already done everything they would've suggested and the next step was a new transducer. My transducer was 2 years old last month, but they said they would send me a new one at no charge as long as I shipped mine back. The new one shipped out the same day.

I've been running Garmin electronics exclusively for over 10 years and every time I've called I've been thoroughly impressed. It's good to see a company still providing excellent tech support and customer service. 👍
 
Was the transducer not finding bottom and stabilization was going haywire, with bottom constantly changing and flip flopping up and down? I had this happen once about 2 months ago and haven't had it happen since thank goodness. I turned auto stabilization on and then back off and reset the black box and graph twice and then it started working again. Just don't know why it happened and if/when it will happen again.
 
East TN Bowhunter said:
Was the transducer not finding bottom and stabilization was going haywire, with bottom constantly changing and flip flopping up and down? I had this happen once about 2 months ago and haven't had it happen since thank goodness. I turned auto stabilization on and then back off and reset the black box and graph twice and then it started working again. Just don't know why it happened and if/when it will happen again.
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That is exactly what was happening! Also my compass wouldn't calibrate. I went in circles until I was as dizzy as AOC and it would never move off 0%.
 
Spurhunter said:
That is exactly what was happening! Also my compass wouldn't calibrate. I went in circles until I was as dizzy as AOC and it would never move off 0%.
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Everybody has had that problem the last couple months.Garmin has replaced alot out of warranty also from what our customers are saying.
 
East TN Bowhunter said:
Was the transducer not finding bottom and stabilization was going haywire, with bottom constantly changing and flip flopping up and down? I had this happen once about 2 months ago and haven't had it happen since thank goodness. I turned auto stabilization on and then back off and reset the black box and graph twice and then it started working again. Just don't know why it happened and if/when it will happen again.
Click to expand...

bluball said:
Everybody has had that problem the last couple months.Garmin has replaced alot out of warranty also from what our customers are saying.
Click to expand...

A buddy of mine called me from the lake last weekend. He was in a tournament and his was doing this exact thing. We walked through all of his settings, and nothing helped. He performed a factory reset, and still nothing. He hasn't fished much this winter, so it's not as if he suddenly damaged his transducer.

I will let him know others are having similar issues and he may need to contact Garmin before our tournaments start up next month.

Thanks for chiming in bluball.

Fingers crossed that mine doesn't start acting up.
 
TNReb said:
A buddy of mine called me from the lake last weekend. He was in a tournament and his was doing this exact thing. We walked through all of his settings, and nothing helped. He performed a factory reset, and still nothing. He hasn't fished much this winter, so it's not as if he suddenly damaged his transducer.

I will let him know others are having similar issues and he may need to contact Garmin before our tournaments start up next month.

Thanks for chiming in bluball.

Fingers crossed that mine doesn't start acting up.
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You can manually set your pitch angle and it will get you by until garmin replaces the transducer.
 
the 32 had the same problem. the 34 started having problems 2 years ago and it didnt appear to be an update issue since it was spread across different software issues. most of the problems were with a faulty AHRS sensor itself but some were gls10 problems especially if the temp sensor also did not function. those AHRS sensors are really sensitive to EMI noise such as mounting them to the barrel of a brushed TM.
 
WTM said:
the 32 had the same problem. the 34 started having problems 2 years ago and it didnt appear to be an update issue since it was spread across different software issues. most of the problems were with a faulty AHRS sensor itself but some were gls10 problems especially if the temp sensor also did not function. those AHRS sensors are really sensitive to EMI noise such as mounting them to the barrel of a brushed TM.
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We have only saw problems with the 34 the last couple mounts.We have several customers running them on the barrel with no interference at all.We have lake tested them on the barrel for some customers all had great picture,returns.
 

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